Terms of service
Terms of Service
Welcome to Heather in the Mitten! By visiting our website or making a purchase, you agree to the following terms and conditions.
Orders & Payment
All prices are listed in U.S. dollars. We reserve the right to update prices, products, or availability at any time. We may cancel or refuse an order if there is an error in pricing, product availability, or order information.
All Sales Are Final
All sales are final. We do not accept returns or exchanges and do not issue refunds.
Please carefully review product descriptions, sizing, and order information before completing your purchase.
If you receive an item that is damaged, defective, or incorrect, please contact us so we can review the issue and work to make it right.
Shipping
Orders are typically processed and shipped within 3–5 business days. Delivery times may vary due to the shipping carrier, weather, holidays, or other circumstances outside of our control.
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Products
We do our best to accurately display and describe our products. Colors and appearance may vary slightly depending on your screen, lighting, or the handmade nature of certain items.
Intellectual Property
All original content, designs, photographs, logos, graphics, and branding belonging to Heather in the Mitten may not be copied, reproduced, or used without permission.
Limitation of Liability
To the fullest extent permitted by applicable law, Heather in the Mitten is not responsible for indirect or incidental losses arising from the use of our website or products.
Nothing in these Terms is intended to limit any rights or remedies that cannot legally be limited under applicable law.
Changes to These Terms
We reserve the right to update these Terms of Service at any time. Changes will become effective when posted on our website.
Contact Us
Questions about these Terms of Service can be sent to:
Thank you for shopping with and supporting Heather in the Mitten! 💛